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What should be done if gas porosity appears during production after mold delivery?
Please provide photos of the defective parts and current production process parameters. Our technical team will analyze the issue within 24 hours - investigating the gating system, venting, and die‑casting parameters - and provide optimization recommendations.
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Why does flash increase on the product after the mold has been in use for some time?
This may be caused by wear on the mold mating surfaces or changes in clamping force. We recommend checking the clamping force and the condition of the mold parting lines; if necessary, we can provide repair or precision grinding services.
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What precautions should be taken when storing the mold?
We recommend storing the mold in a dry, well‑ventilated environment and performing regular rust‑prevention maintenance. Open and close the mold every 30 days and reapply anti‑rust oil to prevent the slider and ejector mechanisms from seizing due to prolonged inactivity.
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How can I purchase spare parts for wear‑prone components?
We retain complete technical drawings for every mold we manufacture. Customers can contact us via phone or email to request a spare parts list; we will then manufacture the parts according to the drawings and ensure rapid delivery.
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How can I obtain technical support if unexpected issues arise during use?
You can call our service hotline or send an email at any time. We provide comprehensive technical guidance covering mold installation and commissioning, mass‑production optimization, and troubleshooting.
